ITDesk
Connect to your technician
Enter the 6-digit code your technician gave you over the phone, then click Connect.
Encrypted sessionITDesk will never call you out of the blue and ask you to connect. Only use this page while you are on the phone with us. You see everything we do, and the session ends the moment you close the tool.
You're connected to ITDesk
Your support tool is downloading now.
- Open the file that just downloaded. If Windows asks, click Run.
- Read your technician the ID and password shown in the tool.
- Sit back. You'll see everything on your screen as we work.
Download didn't start? Download it again.
Shared files
Files your technician shared with you.
Nothing here yet.